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About Us

Understanding + Metrics = Insight

We believe that in order to truly collaborate with engineering, engineering must be understood and measured for what it is - an evolving, interconnected system that requires constant maintenance.

The work that powers engineering orgs is not man hours or story points or headcount, but the institutional knowledge held by the creative humans who build, maintain, and evolve these systems.

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introduction

Christine Miao

Christine Miao created technical accounting while leading her team through 2x acquisitions during the pandemic. It was a way to quickly and clearly explain the value of senior engineers to shareholders who cared only about short-term EBITDA.

Previously, she led some of the first Agile Transformation projects at McKinsey Digital. She has worked with dozens of organizations - from idea to Fortune 50 - launch and improve their products.

She now researches technical accounting fulltime while writing at The Thoughtful Engineer, which aims to educate, demystify, and promote healthy engineering cultures.

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resources

Resources

Dear CTO: it's not 2015 anymore

With AI and big tech layoffs, engineering organizations have been put under a microscope like never before. Engineering leaders need to adapt to this new normal.
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There's no such thing as 'Developer ROI'

Engineering productivity is real, but trying to quantify it in dollar terms is a losing, disastrous battle.
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'AI is going to hack Jira

How the Agile Industrial Complex has set us all up to be duped by AI codegen.
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Productive teams don't measure productivity

It's become normal for engineering teams to get stuck in a vicious cycle of waste and bureaucracy. Here's how we got here, and how to break free.
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Engineering ≠ New Features

Your engineering team is not a feature factory. This dangerous misconception can kil your company.
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